Certificates | Zeynep Olcer

Certificates and Achievements

As someone driven by ambition and a commitment to ongoing personal growth, I actively pursue certificate courses in various fields. Here, you'll discover the certificates and achievements I've earned thus far.

Currently Enrolled In:

Google Project Management Professional Certificate
Design Thinking and Innovation - Harvard Business School Online

Google Analytics

Google Analytics is a web analytics service that tracks and reports website traffic, providing insights into user behavior and interactions.

It allows businesses to understand how users find and navigate their website, which pages are most popular, and where visitors are located geographically.

Additionally, Google Analytics offers data on conversion rates, user demographics, and device usage, enabling businesses to make informed decisions to optimize their website and marketing strategies for better performance and results.

Customer Relationship Management

A Customer Relationship Management (CRM) system helps businesses manage interactions and relationships with current and potential customers.

It typically involves organizing customer data, tracking interactions, automating processes, and analyzing customer interactions to improve relationships, sales, and customer service.

Essentially, a CRM streamlines communication and enhances customer experiences to drive business growth and success.

Foundations of Project Management

The initial course in the comprehensive six-course series of the Google Project Management Professional Certificate program focuses on:

Detailing project management abilities, positions, and duties across diverse sectors

Clarifying the project management lifecycle and contrasting various program management approaches

Defining organizational structure and culture and elucidating their influence on project management.